AG
Andrea G
1 reviews | Active since Nov 2019
22 Nov 2019, 20:41
Vodacom Shake Everyday Competition
Vodacom Shake Everyday Competition. I bought a Samsung Microwave via My Vodacom App using Vodabucks. I didnt receive any SMS confirming my order but i can see my vodabucks have been deducted. I've been calling 082111 and 082135 with no luck. Please assist me in sorting this order out.
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Vodacom's replyOfficial
24 Nov 2019, 11:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply24 Nov 2019, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's replyOfficial
02 Dec 2019, 09:28Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply02 Dec 2019, 09:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team