MN
Mxoleli N

1 reviews | Active since Jan 2021

01 Jan 2021, 03:54

Vodacom shake competition

Vodacom is robbing people with this daily shake competition. You never win any of the big prizes. I received most of the puzzle pieces until I was left with just one and it was easy to get them. When I reached the stage where I was left with one puzzle piece, they start giving you the same piece that you've already revealed and these small prizes all the time until the puzzle expires and you have to start again. This happened to me twice now. This shake is rigged.

0
Replies (2)
Vodacom
Vodacom's reply01 Jan 2021, 10:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply01 Jan 2021, 10:33
Official
 Dear Customer, 

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 

Please note that puzzle pieces are random and system generated. Kindly continue shaking in order to increase your chances of winning. 

Regards 

 Consumer Website Team 

Best regards,