1 reviews | Active since Oct 2012
Vodacom Shake
I am so disappointed at Vodacom, I won a device on Vodacom Shake on 6th November 2017 to date I have not received. I have called them several times and they always log service requests without any outcome. The last I received is as below ( I have received about 5 or 6 of these before)
Dear Customer, Your service request no. A2-AU5D-PTJ14G has been logged. We will contact you via sms, email or phone call within 2 working days. Get amazing offers, gifts & use Shake Every Day. Use the My Vodacom App via http:http://voda.com/app, It?s Free from your cellphone. The future is exciting. Ready?
And they never bother to call and update me, I am the one who has to constantly call the call centre with no tangible results.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Stemela
As discussed, feedback has been provided to you.
Have a pleasant day further!
Regards,
RJ
Best regards,
Hi Stemela
As discussed, feedback has been provided to you.
Have a pleasant day further!
Regards,
RJ
Best regards,