VODACOM shady tendencies

Incorrect Billing on Closed Account – VODACOM

My contract with VODACOM was fully paid up and completed several years ago. I have no active services with this provider.

Despite this, I continued receiving monthly statements reflecting a balance of -R0.12 until around August 2025. From September 2025, the statements suddenly changed and now reflect a different balance, making it appear as though I owe money—without any explanation or notification.

It is unacceptable for a closed account to still generate statements, let alone have balances altered years later. I am concerned about the potential impact this may have on my credit record.

I am requesting immediate confirmation that my account is settled and closed, correction of all incorrect statements, and assurance that my credit profile has not been affected.