1 reviews | Active since May 2010
Vodacom - Severe Signal problems
I have been experiencing severe signal problems at home for the past 2 months. I literraly dont have any signal to make phone calls, msg or use the internet. I have reported the problem with Vodacom and the agent told me that Vodacom has plans for the new financial year to erect a new signal tower close to my home - however this will be somewhere in 2016. I had an incident at my home on Wednesday 11 Nov and were not able to call security or the police as i had literally no signal to make any phone calls. This is totally unacceptable as i am paying for a service (at a premium) which i dont have. I am insiting in Vodacom that Vodacom terminate my contract early so that i can move over to another service provider that will be able to provide service and signal when required.
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
