Vodacom services sucks

This is the story. I phone Vodacom to upgrade my contract. I phoned in because i really cannot get away from the office to do this. After holding on for a very long time a hang up. A few days later I tried again and got through to someone. This agent then assist me to do the upgrade. I did the upgrade on the Tuesday. She then asked me to which address can the device be delivered on the Thursday or Friday. I could not commit on the Wednesday as I had a function.

So Thursday and Friday came, no delivery, no phone call, no service. I eventially had the energy to phone Vodacom on Tuesday the following week where I was told that delivery takes 15 > days. And someone have to contact me to confirm the contract.

I still keep getting sms'es to renew. Unbelievable hey, THere system just don't work. I cannot cancel this as there is no option on the Vodacom website to do so. THere is not even a complaint section. I am not even sure if this will help someone else as there is no words. Only advice is don't go Vodacom. They are definatley only in to take your money not deliver a service. If someone phones you one can hardly make out what they say with the accent or they are rumbling something down. Good luck to the next caller.