Vodacom services sucks

<p>Sent a Huawei p9 lite into vodacom vincent park east london, fault was switching to emergency mode and not switching back to vodacom when service returns, have to reboot phone for it to return to normal. They said they have to charge me R80 for backing up of my data. Ok paid that even though the phone is still under gaurantee. Phone sent away 6 days later comes back, minus all the data, whats app pictures etc, claimed they could not back up the data, so all no's on the phone are gone. So is the glass protector screen, when going back to query spoke to Tienie, whom stood there with a forlorn expression and a sorry and that the money would be paid back. Also the screen protector was not theirproblem because the phone went to Johannesburg for software upgrade. Vodacom needs to train their people to sort out problems, which appear to be plenty. </p>