AO
Amanda O
1 reviews | Active since Sept 2016
23 Oct 2019, 11:25
Vodacom services is just attrocious, their coverage is just not trustable
After numerous promises Vodacom still did not respond with the utter poor Broadband LTe reception for which we are paying a mere R1 793.oo per month. THe last two months we hardly had reception. South African residents please think twice prior in contracting to this kind of service. I am seriously going to investigate to alternative, a person just cannot operate in this manner.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Oct 2019, 07:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Oct 2019, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Nov 2019, 08:51Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply05 Nov 2019, 08:51
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team