cW
chad W

1 reviews | Active since Dec 2020

01 Dec 2020, 12:42

Vodacom services

Vodacom.... where do i start... I have supported vodacom for so many years, to then have so many issues with my previous contact that i then decided to get out of them. I now am trying to get hold of ANY ONE to cancel my last contract with you guys as the service you offer stinks!!! The only way to speak to someone is to upgrade..... but cancel the contract the line drops or you get transferred for the line to then drop... i am seriously just so so tired of dealing with Vodacom!!!! Data contract ***, i want a cancelation!

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Replies (1)
Vodacom
Vodacom's reply01 Dec 2020, 13:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team