EJ
Ellie J

1 reviews | Active since May 2021

02 Jan 2023, 19:16

Vodacom Services

Vodacom has become more useless than ever. I have been a customer by them for many years, however there rate has become more ridiculous! According to Vodacom I am in arrears? Bull ****! Every month my bill gets paid on time via debit order. Just because it was festive now they have an excuse not to debit my account. Fund are available as I am a responsible payer. Tried to call them but their customer care lines is closed. Still can't believe I am stuck with Vodacom. I will definitely be canceling my contracts with them and go to a more usefull network provider

0
Replies (2)
Vodacom
Vodacom's reply03 Jan 2023, 08:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
EJ
Ellie J's update06 Jan 2023, 07:21
Reviewer Update
Vodacom has proven their Incompetence!

Still no reply from my emails sent or a call from them