JC
Johan C

1 reviews | Active since May 2012

20 Apr 2018, 15:38

Vodacom services active

Good day

For the last 3 months(incl this month) there is a amount of R540 Incl per month that goes off under Entertainment services.Phoned Vodacom and the lady adviced me there are services activated under my number.I have never played or subscribed to any services as its costly.

I want a credit on my account or i will be forced to cancell my contract with Vodacom(as im due for a upgrade since last year October) i will then also reverse my payments and only pay the amount due(without any exstras)

So i make it easy do a refund on my account or i will move my contract

You are staling my money

0
Replies (1)
Vodacom
Vodacom's reply20 Apr 2018, 17:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,