Vodacom services – 6 Months, 20+ Calls, poor service

Vodacom fibre has been consistently problematic despite 20+ calls over 6 months.

My internet has been completely down since Sunday. I’ve received conflicting information, no proper resolution, and a technician was sent to the wrong address due to Vodacom’s internal errors and incorrect details on my account.

I am still being billed for a service I am not receiving.

I request immediate cancellation of my contract without penalties due to non-performance.

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