AF
Albert F

1 reviews | Active since Jul 2020

18 Dec 2020, 17:22

Vodacom service unusable

Internet so slow for the last 3 days unable to do marketing on facebook . This is my income and 16th 17th 18th and loaded data everyday .I have lodged several complaints over the last few mothes then it works for a week and we start again . You would think at the rate we are paying for data this would be a stable service..... Please sort this out now i pay for my data but cant use it . I have been lodging complaints with vodacom since june. Another noteworthy incedident was on 12 december that no one in town could even make a phone call useing vodacom for several hours . This was also not the first time.

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Replies (1)
Vodacom
Vodacom's reply19 Dec 2020, 10:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team