1 reviews | Active since Oct 2017
Vodacom - service unacceptable.
I closed my Vodacom account in February last year. I asked them how much I needed to pay as my account still had a few months to run. Vodacom gave m a figure just over R5000 which I paid. Vodacom has since been taking money out of my account and sending me monthly invoiced and despite much contact wih Vodacom I am unable to get the matter resolved. In the past week I have phoned Zouwa and Godfrey, but no joy. Godfrey transferred me through the cancellations department and I hung after waiting for my call to be answered.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
