Vodacom Service The Worst Ever!

What an utterly useless and *********** company. An online upgrade processed incorrectly and a month later it is still not resolved and I am being billed for the upgrade which should have been reversed a month ago. I have spoken to probably 15 different call center agents and everyone has a different story and lots of promises. It seems mediocrity, shoddy systems, bad processes, lack of training and general mismanagement are the norm in this company. I suppose if you don't care for your customers, your customers should probably stop caring for you. Enough is enough!