1 reviews | Active since Jan 2014
VODACOM - SERVICE THAT IS STILL ABSOLUTELY PATHETIC
Ref: VODACOM - SERVICE AS DEAD AS THE DECEASED" Having complained about the terrible service on this very platform regarding Vodacom on the 1st April, I promptly received a response from Vodacoms Consumer Website Team with promises of resolving the matter as soon as possible.
It amazes me that after all the promises and undertakings to resolve the matter and not forgetting all the hyped up "I apologise" and "I'm sorry" for the inconvenience stories, Vodacom has again done an about turn and now decides to again block the account and bar all incoming & outgoing calls and data on 1 of the 2 numbers on the account. I now stand to again lose approximately R800 in PAID UP airtime and approximately 7.5gb in PAID UP data... VODACOM, promises as empty as a seasoned politican... NOTHING MORE & NOTHING LESS
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
