GC
Gina Carr-Monckton

1 reviews | Active since Oct 2017

24 Oct 2017, 01:04

Vodacom service terrible and airtime and data constantly going missing

I am officially done with Vodacom, i spend more time calling Vodacom because of errors in airtime and Data simply going missing than I do calling friends and family, the call centre is useless and always seem to try avoid Responsibility for errors. I spend so much money on data and airtime and I am throwing my money into the wind.

0
Replies (3)
Vodacom
Vodacom's reply24 Oct 2017, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Oct 2017, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Nov 2017, 13:28
Official

Dear client,

Kindly be advised that your concerns have been addressed and resolved.

Warm regards,

SS