JM
Janine M
1 reviews | Active since Sept 2015
20 Jan 2021, 10:59
Vodacom Service Sucks
Vodacom, York Street George. A service industry joke. Don't answer phones because according to the manager, they are busy! I was due for an upgrade, but no stock. After 2 weeks still not a peep out of them. After complaining to the manager she asked if I would like a consultant to phone me back, not interested in trying to solve my query. Guess this is a GREAT time to change service providers.Vodacom
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Vodacom's replyOfficial
20 Jan 2021, 11:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2021, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team