Vodacom SERVICE sucks

So... our company has a Domain this is Hosted with Vodacom since 2007, which we use in our emails and websites.

We had situation as can happen with ANY business which I believe can happen to ANY business through no fault of ours as the Vodacom accounts I think can be a bit lax, our company went into liquidation and we informed ALL out creditors of our move new registered company and banking details including Vodacom but it seems EVERY OTHER Creditor of ours got the memo EXCEPT Vodacom or so it seemed till we did some checking and the memo was sent to Vodacom, but i digress, so the payments lapsed.

We don't receive ANY form of mails, calls or any communication to say that we OWE them money, which is not a problem because we have money to pay our Creditors, and with a flick they switch OFF our main source of communication, then the NIGHTMARE of trying to communicate with "VODACOM" begins i was given the dreaded ***, 1960 etc. etc. and please enter your cell number which i did not have a problem with, I had a problem with a DOMAIN... I swear i spent SIX hours on the phone.

Then THANK the heavens i received a call as i left a "Callback" on one of my calls and a well informed gentleman stayed on the phone as i told to not transfer me, nor drop the call he after 40 min explained and sent info to y gmail account and we worked from there THEN i knew there was a payment issue.

Then it was the dreaded *** /40 cannot remember, anyway as with the accounts i could not get information, then someone told me about an amazing guy at one of the satellite Voadcom branches and i called hime and after a couple of hours he came back explained what was ACTUALLY going on and how to resolve it.

Needless to say it was a payment and we paid it quickly and sent off the P.O.P. ( We were switched off the 31st July 2025) we paid and sent the P.O.P. on Tuesday mid day, i am typing this on Saturday 09 August 2025 and we are still not on, I was promised after numerous calls, back and forth that we would be up before Friday...

PS: DO you know on one of the calls a person on the other end asked me to spell "Domain"

So what now Vodacom??