vodacom service sucks
<p>The last 2 years I ha d a contract with V9dacom that incl a 1 gig data bundle. For 22 months it was sufficient. I maybe use 50 megabyte extra a day or 2 before the month end. Sometimes did not use the 1gig. HOWEVER when I notified Vodacom I am ending my supscription with them MAJOR issues were born DAIILY from Vodacom. Last month they offered ve me credit 1 GIG Data to say sorry for the bad service. THEN ON 6TH of Dec I was notified that the 1 Gig of Nov plus the complimentary GIG PLUS my Dec GIG WAS DEPLEYED????</p> <p>IRONY IS MY PHONE IS ON WIFI 24/7 IN MY OFFICE AT HOME AND I have a 5GIG data contract. No way in the world I used 8Gig in 5 weeks!!! . I received an account for R1890??? Never had this in 24months....and expect much worse billing for Dec....my subscription expire 30 Dec. Vodacom lie about so many things I will need 3 pages....DONT DONT DONT CONTRACT WITH VODACOM SA!!! In spite of all the FA BULOUS OFFERS. This is the start of hell in your life. They DO NOT RESPOND TO ISSUES THEY HAVE NO INTEREST IN YOU AFTER YOU SIGNED ON THE DOTTED LiNE</p>
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Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
