rr
romy.rollis romy.rollis
1 reviews | Active since Jan 2017
09 Jun 2020, 14:26
Vodacom Service sucks !!!!!
I have been a loyal client to Vodacom for over 15 Years. I have emailed, called, emailed, called, emailed and called over and over again for some help in this terrible time of COVID and guess what... NOTHING....Big fat Nothing. My final resolve is, they care less about the clients, so why should I care about Vodacom, I'm just not going to anymore. I have done my utmost to try and resolve my situation and now just like you Vodacom I DON"T CARE!... Put that in your pipe and smoke it and send the legal letters. Looking forward to your automated reply "A consultant who knows nothing will be in touch soon"
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Jun 2020, 07:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jun 2020, 07:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
