1 reviews | Active since Jun 2016
VODACOM service sucks!
<p>I bought my phone cash at Vodacom, last year July to be exact...I have been using the same phone ever since.... I have been in and out of the country using the same phone . I was never told or made aware that I had to inform Vodacom if I wanted to use the phone outside the country. I travelled to Namibia on the 24th May and changed my simcard to MTC network and immediately they blocked my phone...I have been offline since then and its such an inconvenience and VERY annoying. </p> <p>I asked my friend to contact them with the serial nr on my phone and every other detail of mine they would want to know but to no avail. They told her that they will contact me on my email but still NOTHING!!!</p> <p>My phone is off and I don't have any contact with my friends at this moment...</p> <p>VODACOM you need to pull up your socks and fix this...this is totally unacceptable!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note***
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
