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Deon M
1 reviews | Active since Jan 2020
16 Jan 2020, 18:32
Vodacom service sucks
Pathetic service from this new tobi chat bot **** to resolve issues. Imposible to speak to a real person. Second time i buy a whatsapp bundle thats doesnt work. Shows on my balance then the robot tells me i dont have any bundles. Then i have to recharge again and buy a new one. Waste of time and money. Best celular provider it used to be.its going down the drain.
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Vodacom's replyOfficial
17 Jan 2020, 06:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jan 2020, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team