Vodacom service sucks

I upgraded 2 weeks ago to Huawei B315 router and I still cannot use it. One simply cannot call Vodacom and you keep directing me to chat to that useless chatbot.

I hate that and I at times want to speak to a human. Why does vodacom make is so impossible to speak to someone.

The error I get when I am trying to connect is that it detects I changed my LAN something What is that???? I need help asap ur take back your upgrade and I will cancel this

Call me on the number I registered with on hellopeter Not my contract number as its wifi router