GM
Gugulethu M
1 reviews | Active since Apr 2019
30 Apr 2019, 11:33
Vodacom service sucks!
I just took a contract phone with Vodacom under Intellicell. They sent me an SMS stating that Mymeg 500 MB has been activated , but when I checked the balance it said 00.00 MB and R 176.00 airtime. The following day when I check the balance to see if my data is available then boom!!!! NO AIRTIME , NO DATA like the **** is wrong with VODACOM???? I'm super annoyed.. Why should i pay R 329 monthly for this kind of service. Can we please have better service.
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Vodacom's replyOfficial
30 Apr 2019, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2019, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
06 May 2019, 13:06Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Vodacom's reply06 May 2019, 13:06
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)