Vodacom service sucks

Most appalling service ever,I was informed that I am up for an upgrade by many messages from you, when I did phone in and choose a phone and a package I was told it was done, only to have to do this 3 or 4 times, because it was not uploaded on their system, eventually I got somebody who informed me it was now done, the phone I had chosen was on its way,then received a call to say it needs to be confirmed, while awaiting a call from them regarding confirmation, my phone was delivered today, only to find it's a 32Gig when I specifically told the sales person I wanted the 64Gig, who assured me they have in stock, please recall the phone call, which you tape, to verify this, service is disgusting,every person passes you onto somebody else,now I have wait for the phone to be collected, which takes 5 to 10 days, then the sale must be cancelled and I HAVE TO REAPPLY, which will take I don't know how long, taking my money every month is no hassle, but getting back the same service is impossible, ***********, useless when required but full of beans when you want to sell me a new contract ??????