Vodacom Service Sucks!!!!!
<p>After making an electronic payment on 30 March 2017 to VodacomPty Account the amount is still not allocated to my account as at 7 April 2017. This is eight (8) days!!!</p> <p>After many attempts sending the proof of payment to their designated e-mail address: pop@vodacom and their fax number: ********** 666 still my account reflects the outstanding amount.</p> <p>Because the staff in the Admin- and Accounts Departments doesn't do their work properly, Vodacom now wants to switch off my cellphone.</p> <p>Maybe Vodacom must give their personnel training on how to allocate payments and do so in an appropriate timeframe. Eight (8) days is a little long!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
