VODACOM SERVICE SUCKS

<p>ON THE 18TH OF FEB 2017 I APP**** FOR A SUMSASUNG J7 CONTRACT WHICH WAS APPROVED .</p> <p>HOWEVER WHEN I COLLECTED IT, IT WAS OUT OF STOCK THEN OPTED FOR A J5.I DID NOT RECEIVED ANY DOCUMENTATION FOR THE CONTRACT AND AFTER 2DAYS OF NOT GETTING THE SATISFATION I NEEDED I WENT BACK TO THE STORE TO CHANGE THE PHONE WHICH THEY NEVER AGREED AND TOLD ME ABOUT THE OBF PROCESS AND A PENALTY OF 24 MONTHS .AND I COULD ONLY RETURN THE PHONE IF IT HAS A FAULT.IT WAS NOT EVEN 7DAYS .I CONTACT CUSTOMER CARE WHICH I WAS INFORMEDTHAT I COULD RETURN THE PHONE BEFORE 14DAYS IF IT HAS NO FAULTS AND STILLIN GOOD CONDITION AND CANCEL THE CONTRACT . I WAS EMAILED THE TERMS AND CONDITION WHICH SPITULATED THAT I CAN TERMINATE OR RETURN THE PHONE WITHIN THE FIRST 14DAYS OF RECEIVING THE PHONE . I'M SO ANGRY AND DISAPPOINTEDWITH THE SERVICE I HAVE RECEIVED FROM VODACOM , I'M STRUGGLING WITH THE NETWORK .I NOLONGER WANT THE PHONE J5 I WANT A SUMSANG J7 WHICH I WANTED THE FIRST PLACE .. </p>