TF
Terrance F

1 reviews | Active since Jun 2013

31 Jan 2015, 19:47

Vodacom service sucks!!!!!

I have been calling for mph one to be activated for over 24hours. Got a new phone it still isn't working! The call center says supervisors don't work qeekend and there And no one thy can help! They say it's twchnical buy the technical team is off and that I should wait for some one to call. Mean while I am paying you my money to do a service! The call center is ill equipt to answer questions. The technical team<br> Leaves too early! You charge too damn much to not help people when they need it ans are paying you!!! 2 days no service and no help!

0
Replies (1)
Vodacom
Vodacom's reply01 Feb 2015, 07:49
Official
Hello whywouldi,

We do thank you for the posting and apologise for the inconvenience and level of service recieved.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team