Vodacom service sucks!!!

About 3 Months ago I I closed my personal banking account and tried to get my contracts, with Vodacom transferred to my business account as they are used for business. After filling all the necessary forms and documents as directed by there branch in Somerset West and in Pinelands, which were submitted by them "hopefully", I have heard nothing to date. I have sent them repeated emails, I received one email saying it takes a month. But after that, guess what, nothing! I get repeated automated voice coil, Identified by True caller as Denise Perumal from Vodacom , telling me how much I owe and I must supply a date by when I will pay or be cut off. The service is disgusting and impersonal. There is no personal contact or number to discuss the problem. As far as I am concerned I will be taking my business over to Telkom as soon as the contract expires. At least they don't expect me to listen automated voice messages and Telkom's service is excellent. They did the transfer for my Internet to business in about 20 minutes. Bottom line, your service and communication sucks.