VW
Victor W

1 reviews | Active since Jun 2010

30 Jul 2018, 12:00

Vodacom service SUCK

What a sorry excuse for "customer service" As I said I will take my business (all four numbers) to a service provider which provide service, it might not not be today or tomorrow. Thank you so much for being accommodating as you put it but that will not work for me. Your service "SUCK" and please train your consultants properly and teach them to sound at least sound like they want to listen to the customers issue and complaint. At the end of the day the customer is the one who is paying your salary and all else is free such as the air you breath in and out .

0
Replies (4)
Vodacom
Vodacom's reply30 Jul 2018, 12:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

VW
Victor W's update30 Jul 2018, 12:36
Reviewer Update
Please dont bother to contact me I am not interested in any further correspondence so please dont be accommodating me in my issue, your supervisor made it clear, you SUCK big time.
Vodacom
Vodacom's reply30 Jul 2018, 14:36
Official

Dear Victor

As discussed we have provided you with feedback.

Regards,

Vodacom Consumer Website Team

VW
Victor W's update30 Jul 2018, 14:45
Reviewer Update
Whatever - you still not providing a proper service, lip service does not count