ND
Nita D

1 reviews | Active since Jul 2018

09 Jul 2018, 16:18

Vodacom service stinks

They owe me over R4000 refund.Everytime I enquire I am asked to email proof of payment.I am always given a different email adress.Then given new ref no.this is 3 times already since 16June.I still no refund..Everytime I am given ref no I am told 7 working days my money will be in my account.I have received NO money yet.thanks

0
Replies (1)
Vodacom
Vodacom's reply09 Jul 2018, 20:23
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team