1 reviews | Active since Aug 2011
Vodacom Service Still Stinks!
I wrote a report on the 16th of March about Vodacom, on the 17th of March, Wayne/Wade phoned me about my data connection problem, promised me pie in the sky and a call back - but the call never came neither did a resolution, then I called Vodacom again 10 days later to try get some help, eventually the call centre agents put the phone down in my ear, because \well, we cannot help you\" STILL no phone call from Wayne/Wade. Still no data connection and fast losing money from my delayed emails and social media feeds - WHICH I PAY FOR!<br> <br> As soon as I can, porting is my number one priority, Vodacom does not deserve loyal customers - they frankly don't care about the bad customer service, the unreturned phone calls and the **** data connection. Vodacom is only great for adverts, as far as delivery, they are an absolute joke... whats not funny is how much money i've lost from the bad service they insist on giving me! For me to be able to use my phone, i must move out my house? "
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Please note that a consultant will make contact with you in due course to assist with your query.
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SA,Consumer Website Team
