JD
Jolize D
1 reviews | Active since Jan 2018
27 Jul 2020, 10:00
Vodacom service speedy and effective
I recently I bought airtime for the wrong number and although you cannot reverse this, I sent Vodacom an email to tell them that the number I sent the airtime to, is not in use, and they did their absolute best to return the airtime to me. Not only did they phone me to discuss, they did this in a very speedy and effective way. Well done Vodacom!
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Vodacom's replyOfficial
27 Jul 2020, 12:06Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply27 Jul 2020, 12:06
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team