JV
Jacobus V

1 reviews | Active since Jan 2022

11 Oct 2025, 17:53

Vodacom Service Review Feedback

This feedback on my last review. Since I last reviewed Vodacom my service was terminated on that same day, the 6th of October 2025 as I told you it would, without any reason whatsoever. The consultant never contacted as promised and the only person who contacted me on the 10th of October 2025 was a service consultant who thought I had a technical fiber problem. I then told him that I did not want the service anymore and he promised to pas it on to accounts. The fact is that I only had service for 6 days and that is all I am willing to pay as my contract was terminated by Vodacom. This I will convey to Vodacom per email and deem it the end of this whole mess.

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Replies (1)
Vodacom
Vodacom's reply11 Oct 2025, 18:45
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team