Vodacom Service ratings, WHAT service????

After 2 days of empty promises, 4 different emails address accounts, 6 calls, my phone is still not activated. Made full payments still not activated. Each time they said it will take 3 to 5 hours, 7 hours later I have to start the whole process again, consultant just give different email address to send proof of payment, and tell me to wail 3 to 5 hours, repeat, repeat, repeat still no service! After 2 whole work days without service.