Vodacom service provider is terrible

Item: Vodacom
Rating: 1
Author: Shimmy H

After Vodacom promised to contact me almost 2 weeks ago to deal with my query, they even asked for an alternative contact number. To this day no one has contacted me.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

13 Nov 2023, 12:04

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply13 Nov 2023, 12:04

Official