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Dintwa M
1 reviews | Active since Oct 2021
11 Aug 2023, 04:16
VODACOM SERVICE PROVIDER FROM HELL
VODACOM DELETED MY PREPAID NUMBER. Vodacom just deleted my prepaid number without notifying me. I phoned customer care and they insisted it was contract number. My number was converted from contract to prepaid long time ago and I still have messages from vodacom confirming that was converted into a prepaid.
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Vodacom's replyOfficial
11 Aug 2023, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Aug 2023, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team