1 reviews | Active since Nov 2016
Vodacom Service-POOR VERY POOR
<p>I have changed my contract with Vodacom, today is the 2nd day that my phone is still off.</p> <p>Every time I phone it takes 30mins before the call is answer, can it really take two days for a contract to be changed?</p> <p>We pay a lot of money monthly not to have a phone that is working.</p> <p>I have lost money in this two days due to not being able to do business and I simply got I’m sorry for the inconvenience from VODACOM.</p> <p>Now I really understand why people want to change from service provider, one can't even really complain about the service there is simple no SERVICE.</p> <p> </p> <p>Regards</p> <p>Ninette</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
no one from Vodacom has contacted me and after spending 5 hours on the phone with customer service still no joy,
this is day 3 of of not having a phone that is working
no one from Vodacom has contacted me and after spending 5 hours on the phone with customer service still no joy,
this is day 3 of of not having a phone that is working