CG
Clive G
1 reviews | Active since May 2016
04 Feb 2020, 17:02
Vodacom service pathetic
Posted a review about vodacom and their sham of a vodabucks scheme where the app you does not allow to view all items in the eshop and they reply by asking me for banking details..excuse me what does my banking details have to do with the vodabucks issue..im or should i say was a prepaid user so what the hell must i give my banking details for..
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Vodacom's replyOfficial
05 Feb 2020, 07:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2020, 07:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team