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Fiona B
1 reviews | Active since Aug 2019
08 Mar 2021, 08:05
Vodacom service or lack thereof
After my initial review last week, Vodacom indicated a representative would contact me. No one did, so quite frankly, Vodacom offer a totally unacceptable level of service as there is no service!!!
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Vodacom's replyOfficial
08 Mar 2021, 09:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2021, 09:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team