WS
Willem S

1 reviews | Active since Aug 2018

07 Aug 2018, 07:56

Vodacom service (or lack of it) = Telkom (and we know how bad that is!)

After taking more than a week to authorize an order, I received an email with the heading - "Vodacom: Sales Order SO180 ********** 41 Vodacom Fibre Interim Access / Mobile Back-up is awaiting delivery." on 26 July 2018. I have followed up more than once. It is 7 August now and I am still waiting! I left Telkom for a lack of service!!!!

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Replies (1)
Vodacom
Vodacom's reply07 Aug 2018, 15:46
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team