Vodacom service non existent.

I cannot get hold of vodacom to help me remove a data bundle from my phone or cancel a NON EXISTING FIBRE LINE that I don't have. The keep on billing me by debit order I did not authorise, and I cannot stop it at my bank. My daughter is also battling with a ***** case where vodacom supp**** a new iphone contract on her name with a **** id the never checked. Can someone in vodacom please contact me? NOT TOBI. I want to speak to a breathing living human person if there are someone alive there at vodacom.