VODACOM SERVICE LOST

For the last couple of months Vodacom is of a day or 2 nearly every week, the internet contract was done for a business. Why must we go on with this contract when it is clear that Vodacom is not willing or able to provide the service that's paid for. I had to get Rain as a backup service provider for Vodacom that's more off than on but when Vodacom is off Rain is off but at the end of the month Vodacom is paid and the service, what service? the call center at least answers their phone just top tell you it will take between 12 to 24 hours for a technician to go and look at the problem and now for the last 2 day their is no signal emergency call only and yet things on my side must still go on. Its like Vodacom joined Eskom you can't complain about service because there is nun. Thanks to FNB Connect things here can go on.