JF
JUAN F
1 reviews | Active since Mar 2021
14 Feb 2026, 10:12
VODACOM SERVICE LEVEL IS FAILING
Vodacoms service level is really and truly failing big time.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
14 Feb 2026, 12:09Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Feb 2026, 12:09
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
JF
JUAN F's updateReviewer Update
14 Feb 2026, 12:28DONT WASTE YOUR TIME.DONT BOTHER.I DONT TAKE VODACOM CALLS ANYWAY.
JF
JUAN F's update14 Feb 2026, 12:28
Reviewer Update
DONT WASTE YOUR TIME.DONT BOTHER.I DONT TAKE VODACOM CALLS ANYWAY.
JF
JUAN F's updateReviewer Update
14 Feb 2026, 12:33I WILL CANCEL MY CONTRACTS WHEN THEY ARE PAID UP.
JF
JUAN F's update14 Feb 2026, 12:33
Reviewer Update
I WILL CANCEL MY CONTRACTS WHEN THEY ARE PAID UP.
Vodacom's replyOfficial
14 Feb 2026, 13:37Dear Juan,
Kindly accept our sincere apologies for the service you experienced. This does not reflect the standard we strive to uphold, and we fully acknowledge the frustration caused.
Please be assured that we remain available and ready to assist whenever you are comfortable taking our call.
Kind regards,
Consumer Website Team
Kindly accept our sincere apologies for the service you experienced. This does not reflect the standard we strive to uphold, and we fully acknowledge the frustration caused.
Please be assured that we remain available and ready to assist whenever you are comfortable taking our call.
Kind regards,
Consumer Website Team
Vodacom's reply14 Feb 2026, 13:37
Official
Dear Juan,
Kindly accept our sincere apologies for the service you experienced. This does not reflect the standard we strive to uphold, and we fully acknowledge the frustration caused.
Please be assured that we remain available and ready to assist whenever you are comfortable taking our call.
Kind regards,
Consumer Website Team
Kindly accept our sincere apologies for the service you experienced. This does not reflect the standard we strive to uphold, and we fully acknowledge the frustration caused.
Please be assured that we remain available and ready to assist whenever you are comfortable taking our call.
Kind regards,
Consumer Website Team