VODACOM SERVICE IS THE WORSE! FIBRE ACTIVATION

VODACOM SERVICE IS THE WORSE! FIBRE ACTIVATION Started calling them to find out what needs to happen when moving to a new place (Called in December - to try and avoid reconnection problems now in January) and the agent advised I shouldn't worry, as long as the new place has Fibre installed, I'll just need to connect the black box and router then call them to active my internet. Came back (from holidays) and did as advised on Sunday 08/01/2023. I then started calling so they can activate and provide me with internet access. For FIVE DAYS straight calling everyday and speaking to different agents (Vincent, Nolwazi, Noqolo, Tinyiko, Wendy, Khabal, Sharon, Nompumelolo and Sli, all of them were advising incorrect information as per confirmation from a manager called "Sli" I even had to call FrogFoot on my side for further assistance but couldn't get help because VODACOM has not submitted my information. Had to work at a restaurant for the whole week as a result!!

Vodacom agents have no customer value, no empathy, drive and tenacity at all - they have that "Take it or leave it" attitude!!