MR
Melissa R

1 reviews | Active since Feb 2012

14 Dec 2016, 13:20

Vodacom Service is Terrible!

<p>I spent 45 minutes on the phone with Vodacom today, being shuffled from department to department, to finally be cut off by an operator who was "helping" me. No call back. Nothing. So I have to start again!! What a collosal waste of time. I will be cancelling my contract - as soon as I can spare the 2 hours out of my life to do so! Fail!!</p>

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Replies (1)
Vodacom
Vodacom's reply14 Dec 2016, 14:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team