Vodacom service is still the worst.

To answer the recommendation question , I wouldn’t recommend Vodacom to themselves, as my worst enemy. In my previous review, I requested that the airtime loaded to my line be removed. I requested for the contract cancellation in April and asked that nothing be loaded onto my line for May. Instead, last week, I received an email confirming that my line will be converted to prepaid by the end of May and that I settle the bill outstanding. It is further infuriating that Vodacom went to the extreme lengths of deleting my calls to them on my call history. I learnt this when your call center agent told me that there are no records my calling 135 on the 25th of April and 1st of May. Not a single person called me to explain why this was done and or apologize for suspending my line for no good reason. Dare I insist on not paying the bill for May, I’m willing to bet that only then will someone call and threaten legal action and/or penalise my credit history. Please don’t send me the “would you recommend Vodacom to friends…” question again. I never will