KN
Kgomotso N

1 reviews | Active since Jan 2020

30 Jan 2020, 21:31

Vodacom service is poor

Vodacom service is a nightmare my account ended March 2019 and to date vodacom hasn’t closed the account on ITC. I have contacted vodacom several times about them updating but instead they update it opened and payment received.

This is really affecting my score as the R400 show’s as a debt.

0
Replies (1)
Vodacom
Vodacom's reply31 Jan 2020, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team