CA
Coenraad A
1 reviews | Active since Jan 2013
30 Sept 2020, 08:57
Vodacom Service is pathetic!
For 2 weeks my business emails gets dumped as SPAM by Google and after speaking to my website/email hosting company they said that only my ISP can remove me IP range from the blacklist to be able to send and receive Gmail emails again. I'm trying to run a business here after COVID. I did miss a call unfortunately from Vodacom but after NUMEROUS attempt to get SOMEONE to FIX the PROBLEM I gave up. How the hell do they run a company! My business is suffering because of this!!!!!
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Vodacom's replyOfficial
30 Sept 2020, 11:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Sept 2020, 11:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team